NAT-NVI: translation failed (A) dropping packet

by Kumar on May 17, 2010


No body at Cisco could answer this (ticket remains open 613870435)
i'm not sure if there is a problem with the router configuration or it is other thing. 
Problem Details: I configured NAT translation in order to access remotely an application running in port TCP 2000. 
The application times out and when i run a debug it show me: "NAT-NVI: translation
failed (A), dropping packet s=216.226.51.238 d=216.218.0.120 
we, together with people from cisco, do some test and the packet capture shows the server is responding ok but the client side doesnt see the response packets.

{ 3 comments… read them below or add one }

karan May 17, 2010 at 6:12 am

Looks like you are using skinny port for your application; skinny traffic inspection is enable by default for 12.4T code, I am not sure if your IOS has that feature enabled by default. You can disable it using “no ip nat service skinny tcp port 2000″.

arul May 17, 2010 at 6:13 am

You don’t have any idea how you help me. Thank you very much man.
I waste more than a month (since march 11) with Cisco “Engineers” trying to resolve this ticket (613870435). The case pass through 3 engineers, i thought i was going to receive a call from chambers or some like.TAC service is getting so bad.
I seriously thinking do not pay anymore smartnet and offer the support to our customer by myself.

karan May 17, 2010 at 6:13 am

You are welcome! glad that I can help.
I know that caveat because I just went through similar problem recently, but in general TAC still the best on troubleshooting.

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